Frequently asked questions about Stripe and transfers

1. What is Stripe?

It's an international payment gateway that enables secure transactions between patients, doctors, and hospitals.

2. Where do I receive the money?

In the bank account associated with Stripe Express, registered in your KURBUO profile.

3. How long does it take for payments to arrive?

Between 2 and 7 business days, depending on the bank and country.

4. What currency will I receive payments in?

Payments are processed in USD. Stripe performs automatic conversion to your local currency if applicable.

5. What happens if a payment fails?

Stripe and KURBUO notify the user. The patient can try another payment method or verify their bank account information.